Privacy Policy
1. Introduction
Bid Mailers LLC ("we," "us," or "our") is committed to protecting the privacy of users ("you" or "users") of our mobile application ("App") and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and services.
Effective Date: 09/23/2024
2. Information We Collect
2.1 Personal Information
Account Information: We collect usernames and passwords for admin and surveyor accounts, which are created by the Customer (roofing company).
2.2 Location Data
GPS Data: When surveyors activate tracking within the App, we collect precise geolocation data to map driving routes and identify properties.
2.3 Usage Data
App Interactions: Information about how users interact with the App, such as homes marked and addresses collected.
2.4 Device Information
Technical Data: Device type, operating system, unique device identifiers, and App version.
3. How We Use Your Information
3.1 To Provide and Maintain Our Services
Display driving routes and avoid duplicate paths.
Mark properties needing roofing services.
Facilitate communication among surveyors and admins within the same company.
3.2 To Improve Our Services
Analyze usage patterns to enhance App functionality and user experience.
3.3 To Communicate with You
Send notifications, updates, and administrative messages related to the App.
3.4 Compliance and Legal Obligations
Enforce our Terms of Service and comply with legal requirements.
4. Information Sharing and Disclosure
4.1 Within the Customer's Organization
Data is shared among surveyors and admins within the same roofing company to improve operational efficiency.
4.2 Service Providers
We may share information with third-party service providers that perform services on our behalf, such as mapping services, provided they agree to protect your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data.
Access to personal data is restricted to authorized personnel only.
6. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Data may be retained to comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights and Choices
7.1 Access and Correction
You may access and update your personal information by contacting your admin or through the App if such features are available.
7.2 Opt-Out of Location Tracking
You can choose not to activate tracking or turn it off at any time within the App.
7.3 Withdrawal of Consent
If you wish to withdraw your consent for data processing, please contact your admin or us directly.
8. Cookies and Similar Technologies
While our App does not use cookies, our website and landing pages may use cookies to enhance user experience.
9. Children's Privacy
Our App and services are intended for users over the age of 18. We do not knowingly collect data from children under 18.
10. International Data Transfers
All data is stored and processed within the United States. Users outside the U.S. consent to data transfer and processing in the U.S.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the App or via email.
12. Contact Us
Email: admin@bidmailers.com